The QA Link went live on 17 August 2020. QA Link is the NMC’s modernised IT system for supporting education quality assurance activities. The QA Link brings together the functionality of the approved programme database and the previous QA Hub system.
The approach to quality assurance is to be completed through the gateway process. Full quality assurance processes are outlined in the NMC QA Handbook.
Updates to system:
The NMC have made several system enhancements since going live to improve user functionality, navigation, and the overall user experience. The most recent enhancement went live on 8 January 2024.
For AEIs and QA visitors, the NMC have a dedicated helpdesk to support you with any queries or faults on the QA Link. For example, logging in to the QA Link, password re-sets and difficulty viewing/accessing gateways.
You can contact the NMC QA Link helpdesk by emailing firstname.lastname@example.org. The NMC QA Link helpdesk is operated Monday to Friday from 9am to 5pm.
Please refer to the QA Link Support Guide for further information about which helpdesk to contact.
Mott MacDonald will continue to provide a helpdesk to assist you with any queries around scheduling activity (including contracts, fees, visit dates, and so on). Plus, we have the professional team on call to help with any professional queries (including NMC requirements, conditions for a visit, and so on).
You can contact the Mott MacDonald team via the helpline 01223 463441 or by email email@example.com. The Mott MacDonald helpdesk is open Monday to Friday from 8:30am to 5:30pm.