Mott MacDonald has a dedicated team managing the NMC quality assurance programme. The team is made up of both professional and operational staff.
The core team consists of:
Dr Ian Felstead-Watts – Director of Quality Assurance
Ian joined Mott MacDonald in February 2020 following almost 20 years’ working in higher education. He has extensive experience of quality assurance (QA) processes and until recently was the health and wellbeing QA lead within an Approved Education Institution, a Nursing and Midwifery Council (NMC) official correspondent and Registrant Visitor for Mott MacDonald. In his role as Director of Quality Assurance, Ian leads the delivery of the NMC’s QA framework and has overall responsibility for the professional team. The work focuses on protection of the public by assuring that NMC standards for nursing, midwifery and nursing associate education are met through the control of key risks and implementation of effective QA systems. Ian is a registered nurse and has a recordable teaching qualification.
Bernie Wallis - Deputy Director of Reviews
Bernie provides support and guidance for NMC visitors throughout the quality assurance processes which includes their annual training and observing a sample of approval visits they undertake. Bernie has responsibility for the QA of programme approval, modification and endorsement reports completed by visitors. As part of this responsibility she also provides visitors with guidance and feedback to ensure that report writing is thorough, precise, consistent, and robust, meeting the NMC standards for nursing, midwifery and nursing associate education. Bernie participates in our on-call system which provides advice to visitors and approved education institutions about NMC QA processes and standards. Bernie is a registered nurse and QA visitor.
Pam Page - Deputy Director of Reviews
Pam supports the QA of NMC programme approvals, endorsements and major modifications. Pam provides guidance and support to lay and registrant visitors throughout the NMC quality assurance processes. As a member of the team Pam also provides advice to education institutions to help them prepare for NMC quality assurance events. Pam is a registered nurse with over 35 years of experience in clinical and higher education settings in the UK.
Monica Murphy - Deputy Director of Reviews
Amongst Monica’s responsibilities, she undertakes quality assurance of approval reports and provides training and support for visitors in their activities. Before joining Mott MacDonald she was a QA reviewer during her 18 years working in higher education. Monica’s professional background is as a nurse, midwife and health visitor.
Michelle McDaid - Project Principal
Michelle is the project principal for the Mott MacDonald Quality Assurance. She has worked with NMC since 2012. She is responsible for the overall delivery of the contract and management of the operational team. She is ensuring continuous improvement can be made to the contract and that all stakeholders receive effective communication and delivery from the Mott MacDonald team
Helen Shapcott - Project Manager
Helen is the Project Manager for the Mott MacDonald NMC Quality Assurance service. She is responsible for managing contract governance, liaising with the client’s contract manager and, ensuring that the agreed outputs are delivered on time, to quality and within budget. Helen also initiates and manages continual improvement projects.
Leeann Greer - Assistant Project Manager
Leeann is the Assistant Project Manager for the Mott MacDonald NMC QA contract. She is the first line of support for Amy, Lucy and Linda, and assists in the operational quality assurance of visitor reports.
Amy Young - Project Officer
Amy Young is a project officer within the operations team. Amy is involved in the scheduling process, prepares and sends contracts, books accommodation, announces the visits to AEIs and prepares briefing packs for QA visitors. Amy answers any queries relating to the operational aspects of the QA process. Amy is involved in the QA of programme approval reports.
Lucy Percival - Project Officer
Lucy Percival is a project officer within the operations team. Lucy is one of the first points of call for the scheduling process and for assisting with organising visits. Lucy also helps with arranging training for visitors as well as working on the helpline alongside Amy to help with any queries you may have.
Linda Smith - Project Administrator
Linda is a project administrator and assists with preparing and sending contracts, books accommodation and processing invoices. As well has providing support on the helpline, Linda also helps with other various operational activities.
You can contact an office team member by emailing firstname.lastname@example.org or phoning our main enquiry line on 01223 463 441. The office is open from 8:30am until 5.30pm.